Salsa App is a software that is constantly growing and improving. As improvements are made, new issues can sometimes arise regarding new features as well as existing ones. In the interest of transparency, we've compiled the concerns users have brought to our attention along with workarounds for each scenario.

It remains the goal of PBSCO to eliminate all items mentioned on this list as quickly as possible. If you encounter something that you feel we should be aware of regarding the performance of your app, please submit that to us via our feedback form here so that we are able to look specifically at those items. Thank you!


Issues impacting event setup: 

Issue: Error stating "You must enter a valid url" when entering social media account in Live Gallery Company Info. 

Workaround: Placing a '/' at the end of the URL will cause the information to not save properly. When entering in your social media account, make sure it does not end in a forward-slash. (Example: https://www.facebook.com/pbsco)

 
How to report an issue: 

If you continue to run into any of the issue above, or new ones, please report it to support@photoboothsupplyco.com with information about your iPad model, iOS version, and detailed information about when it occurred, what kind of capture, and event setup details (Green screen, overlay, camera aspect ratio).

If you have any feature requests or general feedback, please feel free to use our Salsa Feedback Form here.
Was this article helpful?
3 out of 3 found this helpful

Comments

0 comments

Please sign in to leave a comment.