How to replace and reinstall your Surface Pro hardware and tablet

It could be quite daunting when your Surface needs to be replaced, but please, don’t worry! We have created this guide for everyone out there to be able to follow, whether you are a Mac user, or a PC user. We aim to make this article simple and understandable to every Owner we have! This article will cover every aspect of what you need to do to get your Surface back up and running.

 Need to tell which tablet you have for this guide, or what to replace? Check out this article: 


https://photoboothsupplyco.zendesk.com/hc/en-us/articles/115012807087-Which-Tablet-Surface-Do-I-Have-

 
Step One:

Deregister Social Booth (if you can).

If your old computer can still be used, try to deactivate the Social Booth Software. This will be very effective of your time as a PBSCO tech cannot do this for you and will need to email Social Booth to do so, we will offer to do this for you during step one and if you reply then we will fulfil your request to de-register your booth.

12Registration.PNG

 

 

Step two:
Set up the new pc

When you have the new tablet out of the box, YOU MUST  set up an offline user account to be the name pbsco. pbsco must be used as the user account or you will not successfully complete this guide. Microsoft changes the setup process from time to time but it should go in this order:

Pair a pen if you have one (it is rarely used by most owners)

Approve license agreement

Set up Wifi

It should pull a Windows update

Now is when you will be prompted to set up your PERSONAL OFFLINE account named pbsco

Cortana will be set up and then you should go into windows.

Again, this process may have already changed, but will stay the same is making an offline pbsco account.

 29683658_1860888920644010_98911623653097472_n.jpg

 29792747_1860888700644032_3912674129588781056_n.jpg

 

Step Three:

Without plugging in your camera and printer to the tablet, set up your booth. Have everything set up as if you were going to an event. Have the printer, camera and strobe set up to be able to test with it (but, DO NOT TURN IT ON). It is very important not to plug in the hardware until instructed to do so in step six.

 

 

Step Four: 
(The long step): 


**INSTALLATION**


 Surface Pro 4 install: https://www.dropbox.com/sh/qojrvda60ms2mev/AACjXSO72JTDTUwHN9zNvSe_a?dl=0

Tap the top right icons to open up the drive
Click Install
Drag all folders to desktop
Double click install


**DS40 DRIVER OR DS620A DRIVER**

Click printer install in “install” folder
Click driverinstall.cmd
Hit Next
Hit Install
Hit Finish




**SOCIAL BOOTH**

Click “SocialboothSetup.exe”
Hit Yes
Hit Next
Click “I accept the terms in the license agreement”
Hit Next
Hit Next Hit Install
Click “I have read and accept the license terms”
Hit Finish
Click “I have read and accept the license terms”
Hit Install
Hit Finish
Hit Finish
Drag Social Booth desktop icon into task bar to create shortcut


**PROGRAM INSTALL**

Click Social Booth on task bar once to open it up
Hit trial
In the “GENERAL” tab click “load event”
Click desktop on the left hand side
Click the “backgrounds” folder
Scroll down to “firstevent.setting” and open
Click on the “templates tab” on top
Click on “Preview”
Click “Quick Select”
Choose column 6 row 3
Click on “Edit”
Click the text box to the right of “background image”
Go to the desktop
Open the “templates” folder
Open “3photohorizontal”

Go back to the general tab and click “SAVE EVENT”

Click “Save & Start” green button below
Exit the program by swiping from the sidebar
Settings
Keyboard
Touch keyboard and handwriting panel
Hit “FN” and then F1 to exit
Quit


**INSTALL HARDWARE**

Turn on DS40 printer
Turn on Camera
Plug in camera and ds40 to USB hub and plug the usb hub into the right angle usb hub
Plug in right angle usb hub to surface pro 3
Open up Social Booth
In the “General” tab click DSLR
Make sure it says connected below DSLR. If not connected, turn on and off the camera.
Click the green “save and start”
Click left camera icon to start the photo phase
Ensure that it takes three photos and that the program is talking at 100 volume
Hit the left icon
Hit the top left filter
Hit Done
Check print
Exit the program by swiping from the sidebar
Settings
Keyboard
Touch keyboard and handwriting panel
Hit “FN” and then F1 to exit
Quit


**REARRANGE DESKTOP AND DELETE PHOTOS**

Move desynchronize to top right corner
Delete the install folder
Open up first event
Open up CUSTOMIZED / GIF / ORIGINALS and delete all of the images in there
Move Dsynchronize to top right
Right click recycle bin and empty trash
Swipe in right to open up sidebar
Settings
Power
Shut down


==============================================================

FOR SURFACE PRO 3: 

**OPEN SURFACE**

Install pen
Choose english
I accept
Pair bluetooth pen
Choose leftmost black color

PC NAME: “photobooth”

Connect to 
Password: 
Customize Settings
No to sharing
Windows update - “DO NOT SET UP WINDOWS UPDATE”
Hit off for the next two options only
Press next three times
Hit Create new account
Sign in without microsoft account

Username: “pbsco” VERY VERY IMPORTANT





**AFTER INSTALL**

Make volume 100

**ENABLE FUNCTION KEYS ON ON SCREEN KEYBOARD**

Swipe up
Log in
Hit gray desktop tile on bottom left
Swipe in from sidebar
Settings (Bottom)
Change PC Settings (Bottom)
PC & Devices
Typing
(Very Bottom) - Add the standard keyboard layout as a touch keyboard option
Swipe in from the left to return to desktop

Swipe in from right
Settings
Keyboard
Touch keyboard and handwriting panel (Might need to hold down)
Hit bottom right keyboard icon
Select right most keyboard

Return to the desktop by swiping in from the left

**POWER SETTINGS**

Swipe in from right
Settings
Control Panel
Click the green text “System and Security” (Top Left)
Click the green text “Power Options”
Click the blue text “Change plan settings”
Set both “On battery” and “Plugged in” to “Never” and “Never” and max brightness
Save changes

**DISABLE LOCATION AWARE PRINTING**

https://www.youtube.com/watch?v=QtBWxui1US4


**DISABLE HOME BUTTON**

Swipe in from right
Settings
Control Panel
Click the green text “Hardware and Sound”
Hit “Device Manager” under “Devices and Printers” it will have a shield next to it.
Scroll down to “Surface Home Button”
Hold down the “Surface Home Button” and then let go. This will right click it - MAKE SURE THIS IS THE ONE THAT IS SELECTED
Hit Disable
Hit Yes
Test if it works by pressing the windows button

**DIRECT TO DESKTOP**

http://www.pcworld.com/article/2043243/how-to-boot-to-desktop-mode-in-windows-8-1.html


**INSTALLATION**

Plug in USB containing files from Surface Pro 3 install https://www.dropbox.com/sh/a2q21awsv106jrd/AAC0QgTyo1Jc9J1AjUAYnQgGa?dl=0
Tap the top right icons to open up the drive
Click Install
Drag all folders to desktop
Double click install


**DS40 DRIVER OR DS60A Driver**

Click printer install in “install” folder
Click driverinstall.cmd
Hit Next
Hit Install
Hit Finish


**CLASSIC SHELL**

Click “ClassicShellSetup_4_1_0” in “install” folder
Hit Next
Check mark “I accept the terms in the license agreement”
Hit Next
Hit Next
Hit Install
Hit Yes
Hit Finish
Exit out of document
Hit the start bottom (bottom left)
Hit ok


**SOCIAL BOOTH**

Click “SocialboothSetup.exe”
Hit Yes
Hit Next
Click “I accept the terms in the license agreement”
Hit Next
Hit Next Hit Install
Click “I have read and accept the license terms”
Hit Finish
Click “I have read and accept the license terms”
Hit Install
Hit Finish
Hit Finish
Drag Social Booth desktop icon into task bar to create shortcut


**PROGRAM INSTALL**

Click Social Booth on task bar once to open it up
Hit trial
In the “GENERAL” tab click “load event”
Click desktop on the left hand side
Click the “backgrounds” folder
Scroll down to “firstevent.setting” and open
Click on the “templates tab” on top
Click on “Preview”
Click “Quick Select”
Choose column 6 row 3
Click on “Edit”
Click the text box to the right of “background image”
Go to the desktop
Open the “templates” folder
Open “3photohorizontal”

Go back to the general tab and click “SAVE EVENT”

Click “Save & Start” green button below
Exit the program by swiping from the sidebar
Settings
Keyboard
Touch keyboard and handwriting panel
Hit “FN” and then F1 to exit
Quit


**INSTALL HARDWARE**

Turn on DS40 printer
Turn on Camera
Plug in camera and ds40 to USB hub and plug the usb hub into the right angle usb hub
Plug in right angle usb hub to surface pro 3
Open up Social Booth
In the “General” tab click DSLR
Make sure it says connected below DSLR. If not connected, turn on and off the camera.
Click the green “save and start”
Click left camera icon to start the photo phase
Ensure that it takes three photos and that the program is talking at 100 volume
Hit the left icon
Hit the top left filter
Hit Done
Check print
Exit the program by swiping from the sidebar
Settings
Keyboard
Touch keyboard and handwriting panel
Hit “FN” and then F1 to exit
Quit


**REARRANGE DESKTOP AND DELETE PHOTOS**

Move desynchronize to top right corner
Delete the install folder
Open up first event
Open up CUSTOMIZED / GIF / ORIGINALS and delete all of the images in there
Move Dsynchronize to top right
Right click recycle bin and empty trash
Swipe in right to open up sidebar
Settings
Power
Shut down


 

 

 

 

If you have a Surface Pro 3, once you are done with the video: 

  1. Open up Windows Device Manager - an easy way to do this is to open the Charms bar and search "Device Manager"
  2. Select "System Devices"
  3. Click on the "Surface Home Button" item in the list
  4. On the "Surface Home Button Properties" dialog box, select the "Driver" tab
  5. Click the "Disable" button"disable_story.jpg

 

 

 If you have a Surface Pro 3 and your background does not load after starting the event, this can be fixed rather quickly: 

 Gif: 

ezgif-4-633d1c4642.gif

 

The install should have known to change over the backgrounds, but if it does not you can follow these exact steps: 

1. Display tab 

2. Tab the Backgrounds Folder (click the location)
3. locate the Backgrounds folder on the desktop

4. select Surface Pro 3 backgrounds. 

5. Save and start

 

 

 

 

 

 

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