If you have the time, it would be much easier and safer to call Imaging Spectrum (800-342-9294) and have them walk you through your error. With regard to resolving the internal paper jam yourself, ONLY ATTEMPT THIS AS A LAST RESORT AT AN EVENT.


As always, please empty your scrap bin and always take out the paper and ribbon in between events. Doing so is safest for your printer and will help diminish the likelihood of paper jams.


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